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LEADERSHIP DEVELOPMENT CENTER

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Peter GIlliam, MD

"Dorian helped me to get clarity on what I valued and develop 
a strategy that fit my fulfillment needs"

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 At my core, I believe running a successful business is one of the most satisfying professional actions a person can take. Hobbies are great. They are fun pastimes, can help you meet other people, and craft solutions for problems at a small scale. The only problem with hobbies is that they tend not to pay the bills, which is why we all need a job.  Having a job is work. You can earn an income, be part of an organization, and acquire new skills. However, the problem with employment is that jobs frequently require you to do work that does not align with your strengths. You do not have much power or control over how they operate, who they serve, or the organization's values, norms, or practices. This misalignment can grow into frustration, annoyance, and burnout. The solution for some is self-employment.


Blue background with "Your Path to Business Success in 2025" text and sunrise logo. Yellow path with icons, "The Blueprint" box, and website URL.

Building a business from scratch is the one time when you have total power within an organization. You get to decide who you will serve, how you will serve them, and who you will work with. Yes, others get a vote. You will not be successful if you develop a solution no one needs, provide poor service, or treat those you work with poorly, but all those decisions are within your control. The remainder of this article provides a blueprint for small business owners to design a business that meets financial, lifestyle, and personal fulfillment goals.


The Blueprint for Reducing Small Business Risk

Nine out of 10 small business owners fail the first time they launch a business. The top three reasons businesses fail are lack of capital, knowledge, and poor business model design. The incredible thing about this statistic is that when they launch a second business, 90% of them are successful. They are successful because they learn from their mistakes, gain wisdom, and do a better job the second time. Wisdom is the key to business success.


There is only one way to gain wisdom: to seek knowledge. Knowledge can be gained through personal experience or from the experience of others. You do not have to be bitten by a snake to know it is dangerous. You were taught snakes are dangerous as a child, and you use that knowledge to make wise decisions when encountering snakes. The same is true within business. Knowing the risks and dangers of running a small business can provide a blueprint for making wiser business decisions.


Learning from Others

Over the last 20 years, I have acquired business knowledge. Some of it has come from books I read while studying business and economics at Randolph-Macon College. More was learned from professors as I acquired my MBA from the University of Maryland Global Campus. But most of my wisdom has come from reading over 60 business books and 1000 business articles, completing over 500 hours of workshops, and applying that knowledge towards a +20-year business career.  


I have been everything from a sales associate, store manager, marketer, vice president, and now a small business owner, executive coach, and business consultant. I have the metaphorical scars from every significant mistake I have made over my career, and they are the source of the wisdom I share in my writings, coaching, and consulting. One of the benefits of being an executive coach and small business consultant who works across industries is that I get to see how universal most business challenges are. I can take what I learn from one business or industry and apply it to another.


Build your Learning Plan

Over the last 15 weeks, I have provided visibility to some of the knowledge I have gained throughout my professional career. As I have written each word, I have become more aware of the complexity and simplicity of running a business.  If you are a small business owner seeking more knowledge and wisdom for running your business, review the 15 topics below. Each covers a different lesson that can help you run your business better.


Read the article that answers a current problem you are looking to solve and know that each topic is interconnected. Each business management skill or practice I share is maximized when combined with other skills. After reading the articles, if you need additional help applying what you learned, reach out. My mission as a coach is to help you acquire and apply the knowledge you need to be successful.


 

Crafting and Communicating Your Vision

 

Generating Revenue


Building a High-Performance Team


Must have Business Tools

 

 If you have read this far, thank you for taking the time to review this blog. Running a small business is one of the most challenging and rewarding things you can do. If you would benefit from having additional support and guidance running your small business, please feel free to email Executive Coach Dorian Cunion at dcunion@yourpathexecutivesolutions.com or visit our website, www.yourpathexecutiveoslutions.com, to learn more about our services.

Hitting the $1 million revenue mark is significant for any small business owner. It's a testament to hard work, dedication, and a solid foundation. However, reaching this milestone often brings a new set of challenges. The strategies that got you to the first million may not be the same ones that propel you to the next level. Are you feeling stuck, overwhelmed, or unsure how to navigate this transition? You're not alone. This blog post dives into the key challenges businesses face when scaling and offers actionable insights to turn potential conflicts into opportunities for growth.


Dorian Cunion outlined in yellow on a blue background with text: "BEYOND THE MILLION. Navigating the challenges of growing your revenue past the million dollar milestone."

Scaling a business is less about simply doing more of the same and more about evolving systems, leadership, and team dynamics. Let's explore some common hurdles and how to overcome them.


The People Puzzle: Conflict and Team Dynamics

One of the most significant shifts when scaling is the increasing complexity of team dynamics. What worked with a small, tight-knit group can become strained as you add more employees.

  • Differing Communication Styles: As your team grows, you'll inevitably encounter a wider range of communication preferences. Some may prefer quick Slack messages, while others rely on detailed emails. Communication preferences can lead to friction and misunderstandings. As discussed in a recent Profit and Love workshop, defining "non-negotiables" for communication and workflow is essential. Clearly outline preferred channels and response expectations to minimize conflict.

  • Delegation Dilemmas: Scaling requires effective delegation, but this can be a significant pain point for many business owners. The transition from doing everything yourself to trusting others can be difficult. As the workshop highlighted, this often stems from a lack of clarity in goals, trust in the team, and established processes.

  • Generational Differences: Today's workforce comprises multiple generations, each with unique perspectives and work ethics. Multi-generational workplaces can lead to clashes in expectations and approaches. It's essential to foster an inclusive environment where all voices are heard and valued while setting clear boundaries and expectations.

Systems and Structure: Building a Scalable Foundation

You need robust systems and processes to handle increased volume and complexity to grow beyond the million-dollar mark.

  • Defining Non-Negotiables: As your business scales, explaining what you will and will not tolerate is crucial. Non-negotiables could include core values, quality standards, or specific operational procedures. Communicating these expectations to your team helps to create alignment and prevent future conflict.

  • Documentation is Key: Proper documentation becomes increasingly important as you scale. This includes everything from standard operating procedures (SOPs) to employee discussion journals. As discussed in the workshop, documenting conversations and performance helps ensure fairness, provides a clear record, and protects the business in case of legal challenges.

  • Investing in Expertise: Recognizing your limitations and seeking expert help is crucial for sustainable growth. Leveraging others could involve hiring a business coach, a marketing strategist, or other specialists to guide you through scaling challenges. Grow from free or low-cost resources as much as possible, but invest in professional support once your growth slows.

Conclusion:

Scaling beyond the million-dollar mark is a journey filled with challenges and opportunities for tremendous growth and success. By proactively addressing potential conflicts, building robust systems, and investing in the proper support, you can navigate these hurdles and take your business to new heights. Remember, you don't have to do it alone. Building a strong network of fellow business owners and seeking guidance from experienced professionals can make all the difference.


Are you ready to scale your business beyond the million-dollar milestone? Visit www.yourpathexecutivesolutions.com to learn more about our business coaching services and schedule a free consultation. Let Your Path Coaching and Consulting help you navigate the challenges and achieve your growth goals.


For small business owners and entrepreneurs in the Richmond area looking to take their ventures to the next level, securing the right funding is often a critical step. A recent workshop held at M&T Bank in Richmond provided valuable information and guidance on navigating the business financing landscape. Sponsored by SCORE Richmond, M&T Bank, Bridging Virginia, and the Henrico Economic Development Authority (EDA), the event offered practical insights into SBA loan programs and other crucial funding avenues. Here’s a recap of the key takeaways:


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Bridging the Capital Gap with Bridging Virginia

One of the workshop's highlights was an introduction to Bridging Virginia, a non-profit Community Development Financial Institution (CDFI) with a powerful mission: to close the capital access gap for historically marginalized small businesses. Attendees learned about their commitment to providing affordable capital and vital technical assistance. Bridging Virginia stands out by offering flexible loan solutions under $100,000, employing character-based lending approaches, and providing below-market interest rates with flexible payment plans – a significant resource for many early-stage or underserved businesses.

Navigating the World of SBA Lending

A significant portion of the workshop was dedicated to demystifying SBA Lending. The presenters provided a comprehensive overview of the core SBA programs, including:

  • 7(a) Loan Program: This versatile program can be used for a wide range of purposes, from working capital and equipment purchases to real estate and debt refinancing.

  • SBA Express Loan Program: This program streamlines the application process and is designed to facilitate quicker access to smaller loan amounts.

  • SBA 504 Loan Program: Ideal for acquiring major fixed assets like real estate or equipment, this program offers long-term, fixed-rate financing.

The session delved into each program's advantages, outlined the specific requirements, and walked attendees through the often-perceived complex application process, offering clarity and actionable steps.


The Undeniable Power of Partnerships

The workshop underscored the importance of building a strong network. This includes cultivating relationships with mentors who can offer invaluable guidance, partnering with financial institutions that understand your business needs, and engaging with community organizations that can provide resources and support. M&T Bank reiterated its commitment to fostering such partnerships and offering financial solutions tailored to small businesses.


Henrico EDA: Fueling Local Economic Growth

The Henrico Economic Development Authority (EDA) highlighted its dedicated efforts to grow the local economy. Their support extends beyond just attracting new businesses; they focus on business retention strategies, workforce development initiatives, real estate options, and crucially, providing access to capital through workshops, networking events, and direct support. The Henrico EDA also champions entrepreneurship through mentoring programs and no-cost workshops, making them a vital resource for businesses in the region.


Getting Ready: Achieving Capital Readiness

Securing funding isn't just about filling out applications and capital readiness. The workshop emphasized several essential steps businesses need to take to prepare themselves for seeking investment:

  • Developing a Clear Vision: Lenders and investors want to understand your business goals and how the funding will contribute to achieving them.

  • Building Good Credit: Both personal and business credit histories play a significant role in loan approvals.

  • Understanding Financial Documents and Funding Needs: It is crucial to know your current financial standing and precisely how much capital you need (and for what purpose).


"Hard Truths" and Key Takeaways for Success

Beyond the specific funding programs, the workshop also addressed some of the "hard truths" of entrepreneurship that directly impact access to capital:

  • Owner Responsibility: Ultimately, the success and financial health of the business rests on the owner's shoulders.

  • Bookkeeping and Financial Documentation: Accurate and up-to-date financial records are non-negotiable.

  • Credit (Personal and Business): Maintaining good credit is paramount for securing loans.

  • Loan Purpose: Clearly defining how the borrowed funds will be used is essential.

  • Budgeting and Cash Flow: A solid understanding of your budget and cash flow management is critical.

Attendees were strongly advised that personal credit is vital in the early stages of business funding. Furthermore, investing in accounting software and potentially hiring a bookkeeper early on was highlighted as a crucial step towards becoming creditworthy.


The importance of finding advisors and mentors to help refine your business model was also emphasized. Engaging with multiple funding organizations can help you develop a more robust and viable funding strategy. A particularly strong piece of advice resonated with many: if your current bank isn't actively supporting your growth, it might be time to find a new banking partner.


Finally, an insightful point was made about the often-overlooked benefit of providing financial education to employees. This can reduce their stress, strengthen your relationship with them, and ultimately position your business to have a stronger financial standing with your bank.


Moving Forward: Your Path to Funding

The business funding workshop in Richmond served as an invaluable resource for entrepreneurs seeking to fuel their growth. The key message was clear: preparation, strong partnerships, and leveraging available resources are essential for securing the funding you need.


If you are a small business owner in Central Virginia looking for more tips and guidance for growing your business, subscribe to our newsletter. You will receive weekly guidance for growing your small business.


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